Mortgage Flow Chart - Mortgage Process Flow Chart
Mortgage Flow Chart

Mortgage Flow Chart

Below is a mortgage flowchart which describes the most common steps in the mortgage process.

Borrower prepares for application by gathering items on Mortgage Check List
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Application taken by Loan Officer or on-line
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Application E-Mailed or downloaded to Gilpin Headquarters
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Opener/Automated Coordinator assigned to your file
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Mortgage Rate Officer confirms rate if locked at time of application. If borrower is "floating" rate, borrower must call rate officer (302-656-5400) to lock rate (between 12:30-3:00 p.m. m-f) or we will automatically lock you at the then current rate 10 days prior to settlement
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File forwarded to Processor/Mortgage Coordinator who will contact you to request any outstanding documentation and answer any questions
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Special loan programs - FHA, VA, DSHA, may require additional processing time
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Processor obtains requested documents from borrower
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Loan is suspended if borrower has not supplied required documents larrow Once all documentation has been received from borrower, file is submitted to underwriting    
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If denied, staff member calls to inform and sends follow-up to borrower (within 24 hours)
larrow Loan is approved or denied and commitment letter is mailed, faxed or E-Mailed to borrower and sales associate arrow If approved processor calls to inform & follows up with approval letter within 24 hours of approval
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    File is moved to closing/settlement dept., Closer prepares closing documents & works with Sales Associates and attorney    
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    Copies of all reports required by sales contract (termite, well & septic, home inspection, radon) are sent to Closer    
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    Settlement    
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    If you have a question as to the servicing of your loan, contact our servicing department    
         

 

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